Frequently Asked Questions

We offer a range of flexible office solutions, including private offices, boardrooms, and conference/training room. Our spaces cater to individual consultants, small businesses, and teams needing room for collaboration or client meetings.

Absolutely! Our meeting rooms are available for both permanent and casual clients on an hourly or daily basis.

Our offices include high-speed internet, access to kitchen facilities with complimentary coffee and tea, and a professional reception service to greet your clients during business hours.

Yes, we offer on-site parking options for our clients, depending on availability. If you need a dedicated parking space, let us know, and we’ll be happy to discuss options.

We understand that business needs can change, so we offer flexible license terms. You can choose short-term or long-term options depending on what suits your business best.

Yes, virtual and permanent clients can use our address as their official business address. We also provide mail handling and forwarding services for added convenience.

Yes, for businesses that don’t require a physical office, we offer virtual office packages. These packages include mail handling and phone answering.

We always recommend that you visit our offices for a tour rather than have a closed mind as to what you think you need. The Tour will open a discussion on the various options available which should give you a better understanding of what you really need to operate efficiently and productively. 

Yes, all office spaces are equipped with high-speed internet to support smooth business operations, video conferencing, and online collaboration.

We tailor your office layout to meet your specific needs.

You can book a tour by contacting us via phone or our website. One of our team members will guide you through our facilities and answer any questions you may have.

We don’t offer internal catering. However, we can arrange external catering for your meetings and events upon request. Let us know your needs in advance, and we’ll ensure everything is ready for your meeting.

PSO does not provide co-working spaces where a large open area is made available for many different businesses/people to share the space. While this model works for many, mainly due to lower cost, a Co-working space is often noisy and cluttered. We focus on individual offices which can be used by one or more people from the same organisation.

Getting started is simple! Reach out to us, and we’ll guide you through the process, from selecting the right office package to signing the agreement and settling in.

A satellite office refers to operating one or more regional or suburban offices while keeping the Head Office in a major CBD location. In turn, business can reduce their CBD costs as employees are based near where they live in a decentralised work model.

Our centre is located on High Street in the Penrith CBD. Our offices are close-by to Penrith Post Office, Penrith Court, numerous cafes and public transport.

Standard operating hours are 8am-5pm, Monday to Friday. Outside of these times, permanent tenants can (by arrangement) enter and exit the building through our after-hours security door. Secure afterhours access will be given via a security tag.

Weekend access by arrangement.

Yes, our highly trained receptionists will answer your calls in your company name and transfer calls to you or alternatively take messages for you. Your communications will be handled professionally and confidentially.

Bookings for Casual Hire of Offices or Meeting Rooms, cancelled within 24 hours or no shows, will be charged the full booking fee.

Bookings for our Training/Conference Room, cancelled within 3 days or no shows, will be charged the full booking fee.

Bookings for Event Spaces cancelled within 5 days or no shows will be charged the full booking fee.

Catering/External Hire or other charges – If a booking is cancelled and PSO has committed to external costs which cannot be cancelled or refunded, any costs incurred by PSO as a result of the cancellation will be recharged to the client.